Tech Mahindra, a provider of IT solutions to the telecommunications industry, today announced that they have successfully upgraded the Infinys postpaid billing system at Nawras, member of Ooredoo Group, from T+IRB 2.2 to RBM 5.3.7. This enables the telecom major to ensure transparent billing system and better revenues.

The project also involved a hardware platform change from HP Unix to IBM AIX and migration of all data from the legacy system. This upgrade will enable Nawras to improve customer experience and as part of their drive to increase efficiency and reduce costs.

''We were delighted to have Tech Mahindra-our long term partner-to take on this critical project. This successful upgrade indicates our decision to go with Tech Mahindra and they were able to handle all the technical challenges efficiently,'' said Abdulaziz Jaafar, director-information technology, Nawras.

''Nawras is one of our strategic accounts in the MEA and we are proud of the trust they have placed in us. The enablement of an upgrade in a record timeframe and ensuring customer delight makes us a partner of choice,'' said Girish Bhat, head-telecom, middle east & Africa, Tech Mahindra.

Shares of the company declined Rs 9.85, or 0.54%, to trade at Rs 1,819.40. The total volume of shares traded was 29,189 at the BSE (1.21 p.m., Wednesday).