Tata Consultancy Services (TCS), a leading global IT services, consulting and business solutions organization, and Virgin Atlantic, a leading UK-based global airline, has extended its strategic partnership for a further five years.
TCS and Virgin Atlantic began working together in 2004 as part of Virgin Atlantic's ongoing strategy to invest in operational efficiencies and innovations to help the company grow its market leadership. The partnership with TCS has seen extensive improvement and transformation of Virgin Atlantic's technology infrastructure to support Virgin Atlantic's key business objectives.
This extended partnership includes working together to integrate Virgin Atlantic Airways with Virgin Holidays through a center of excellence focusing on Digital Transformation, Innovation, Agile, Assurance and DevOps. These initiatives will help Virgin Atlantic continue to develop its customer experience to deliver real-time passenger services and insights.
The extension of the long-standing strategic partnership is testament to TCS' depth and breadth of expertise, TCS' contextual knowledge of Virgin Atlantic and its proven track-record in IT Infrastructure and transformation. Both TCS and Virgin Atlantic are committed to driving positive customer impact and accelerated growth.
Siva Ganesan, Global Head, Travel, Transportation and Hospitality Business Unit, TCS, said, ''Digital technology is transforming the consumer experience across industries, and aviation is no exception. TCS is committed to helping airlines seize opportunities in this new Business 4.0 era to deliver superior customer experiences through hyper-personalization, innovation and ecosystems that are connected, intelligent and agile. We are delighted to be Virgin’s strategic partner, as they continue their journey of pioneering change through digital disruption to further empower customers and drive innovation-led-transformation.''
Shares of the company gained Rs 16.05, or 0.53%, to trade at Rs 3,065.85. The total volume of shares traded was 9,857 at the BSE (10.01 a.m., Wednesday).