Tata Consultancy Services (TCS), a leading global IT services, consulting and business solutions organisation, today announced an expanded strategic technology partnership with Marks and Spencer plc to enable the iconic retailer to become a digital-first business.
As part of M&S' five-year plan to transform its business, the retailer aims to make its technology function deliver more commercial opportunities. TCS will be M&S' principal technology partner and drive agility, intelligence, and innovation and efficiency to transform the retailer's customer experience and drive growth of M&S' business. TCS will transition M&S to a new Technology Operating Model, which embraces the agile mind-set to transform business and IT strategy, aligned with rapid technology innovation to meet fast changing business priorities.
Rajesh Gopinathan, CEO and Managing Director, TCS, commented, "Our long standing partnership with M&S has helped to build a strong contextual knowledge of their business. This is coupled with our deep domain expertise, positioning TCS to be the principal technology partner to M&S. TCS will help the customer adopt a digital-first mind-set to win new customers and create growth at accelerated pace. We look forward to working even more closely with M&S as they embark on this transformation of their business."
Shares of the company gained Rs 35.55, or 1.31%, to trade at Rs 2,744.00. The total volume of shares traded was 32,053 at the BSE (3.29 p.m., Monday).